Dear customers! Please be aware that due to COVID-19 outbreak domestic and international shipping service providers are operating at reduced capacity, which results in extended and inconsistent delivery times.
Unless stated differently in the product description, all of our orders are shipped within 3 working days.
UK DOMESTIC SHIPPING
We offer FREE 1st Class Shipping. Orders weighing under 2 kg are shipped via Royal Mail, while heavier packages (linen bedding) are shipped via major courier delivery service providers.
UK 1st Class Shipping: 1-4 business days - FREE
UK EXPRESS: 1-2 business days - £6.95
International Orders are shipped via Royal Mail tracked services and major courier companies. You can also select shipping upgrades for some destinations.
Depending on the country where you order is delivered to, the following delivery costs and estimates apply:
USA & CANADA: £9.95
REST OF THE WORLD: £14.95
If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties, taxes and other fees. Any such charges levied in relation to customs clearance must be paid by the recipient of the package. The Prancing Hare is not responsible for any duty/import/taxes/customs/etc charges you may incur.
Please make sure that the shipping address is correct at the time of placing the order. As soon as your order is dispatched, we cannot amend the shipping information. We do not refund for unclaimed and undeliverable packages.